Medical Receptionist 

Location: Southmead and North Bristol

Job Type: Temporary

Duration of booking: Ongoing

Proposed start date: ASAP

Sector: Healthcare

Working environment: Healthcare centre / clinic / hospital 

Please note some of the sites may be based in a mental health healthcare environment

Band: 3

Pay Rates: 

£11.68-£12.00 paye Inclusive of holiday

Depending on skills and experience.

Working Days and Hours: Monday to Friday working shifts 08:30-16:30 or 09:00-17:00 depending on the client’s needs. The client did say there can be some flexibility on start time due to a candidate’s commitments

Remote working option Info: No

Travelling for work purposes: To work between 2 to 4 sites in the local areas above. 

Duties will include

• Greet and welcome patients and visitors to the healthcare facility, ensuring a friendly and empathetic approach.
• Schedule and manage patient appointments, updating and maintaining accurate records in the NHS patient management system.
• Answer incoming calls, handle patient inquiries, and provide information regarding services, appointments, and general NHS procedures.
• Assist with the patient registration process, ensuring that all necessary information is collected and accurately recorded.
• Assist patients with inquiries, direct them to the appropriate departments or healthcare professionals, and provide support with any immediate needs.
• Management of access control and visitor policies.
• Provide general administrative support, such as data entry, filing, and document management, as needed.
• Maintain awareness of and adhere to NHS policies, procedures, and quality standards relevant to receptionist duties.