Job Summary:  

The departments include Trauma & Orthopaedics, Pain Management & Rheumatology. The postholder will be required to lead, contribute and deliver on the development of clinical service interventions to achieve both Trust and national targets on a consistent basis.

Location: Milton Keynes

Job Type: Temporary 

Duration of booking: Expected to last 3 months with possible extension

Proposed start date: ASAP

Pay Rates: 

Umbrella: £29.80 - £33.60

PAYE Inclusive of holiday pay: £26.20 - £29.50

Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm 

Sector: Healthcare 

Based: Office / Hospital 

Essential:

• Undertake prolonged periods of concentration. The work pattern is unpredictable.
• Impart unwelcome news to staff and patients occasionally
• Must hold a level 7 qualification (MSc, MBA, MA or equivalent - Essential
• Minimum of 2 years experience within operational management - Essential

Responsibilities:

• Ensures efficient and effective delivery of services for the achievement of quality, efficiency, cost effectiveness and improved clinical outcomes. 
• Supports the implementation of the CSU risk management and clinical governance policies and systems effectively, ensuring a proactive approach to reducing clinical risk, whilst maximizing clinical effectiveness within a safe and healthy environment. 
• Develop and co-operates effective reporting arrangements within the specialty / department management teams to accurately record and monitor performance against local and national targets and pro-actively manage any variances. 
• Provide performance reports to support the monthly CSU review board and implement action plans to rectify any deviation in the planned performance. 
• To line manage a team of CSU staff.
• Ensuring patient safety through assessing and managing the risk to patients associated with service developments, balancing economic considerations with the need for patient safety. 
• Critically evaluating through being able to think analytically, conceptually and to identify where services can be improved working individually or as part of a team. 
• Encouraging improvement and innovation by creating a climate of continuous service improvement. 
• Facilitating transformation by actively contributing to change processes that lead to improving healthcare. 
• Produces and present business service development plans which will enhance patient care and meet the changing healthcare demands. 
• Supports clinical to deliver service re-design projects that delivery improved clinical outcomes for patients, reduced waiting times and more efficient use of resources. 
• Manage timely and effective recruitment and retention of staff. 
• Ensure appraisal is carried out for all staff and training needs are identified. 
• Manage mandatory training and ensure that service records are kept up to date. 
• Be responsible for managing absence rates within the staff group. 
• Manage staff expectations particularly around changes to the service / Division which may impact their job security. 
• Ensure optimal use of staffing resources and review workforce requirements as required. 
• Ensure all staff are aware of and implement Trust policies and procedures and establish and implement local guidelines, policies and procedures as appropriate. 
• Ensure that the Trust’s policies on conduct and performance are adhered to and communicated effectively to all staff. 
• Ensure that all staff are working to maintain a healthy and safe working environment. 
• Participate in disciplinary investigations within the Division / service. 
• Support medical staff colleagues with recruitment of temporary and permanent medical staff. 
• Support the Division to implement the staff survey action plan working with the HR Team. 

Questions:

• Have you been an operational manager within the NHS?
• Have you been an operational manager for a minimum of 2 years?
• Do you hold a level 7 qualification (MSc,MBS,MA or equivalent)
• Do you meet the criteria above?