Quality and Governance Administrator

Quality and Governance Administrator

As the Quality and Governance Administrator you will be working with the Head of Reporting and Quality & Governance Manager to support the delivery of a safe and effective service, ensuring there is good visibility of clinical incidents and complaints.

You will have an opportunity to develop an in depth understanding of good governance practices within a Teleradiology setting, including working within continuous improvement methodologies. 

Location: Fully Remote working

Job Type: Temporary 

Duration of booking: Expected to last till November 2024 with possible extension

Proposed start date: ASAP

Pay Rates: Up to £16 per hour Umbrella 

Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm 

Sector: Healthcare 

Based: Office / Hospital 

What you are responsible for:

  •  Providing general administrative support to the Head of Reporting and Quality & Governance manager. 
  • Recording, responding, supporting and appropriately escalating incoming requests for information to support the timely investigation of clinical incidents. 
  • Supporting letter and report writing within Quality & Governance.
  • Providing support and assistance to incident investigators outside of Reporting but within Group by facilitating retrieval of relevant archive documents or system data.
  • Providing note taking support for all Quality & Governance meetings; including requesting relevant documentation ahead of meetings, circulating an agenda and minute-taking.  
  • Support the Head of Reporting and Governance manager with incident investigations by interrogating patient record systems within Reporting to form accurate and informative incident timelines. 
  • Accurately summarise common themes within similar incidents, complaints and risks for review by the Head of Reporting, producing reports in a timely manner.
  • In the context of meeting organisational KPI’s for the closure of incidents and complaints; keep track of open incidents/complaints, ensuring that the Governance Manager and Head of Reporting are aware if there is likely to be a breach. 
  • Provide cover as necessary for other areas of administration within Quality & Governance such as compliance and QSI 
  • Perform other relevant duties and tasks as assigned by management. 

 

You have experience of:

  • Working to deadlines
  • Dealing with sensitive and confidential information
  • Creating and formatting Excel spread sheets, Word documents and Visio Workflow diagrams. 
  • Clinical safeguarding practice. 
  • Coordinating action log compliance

 

 

Job reference number: YW-qxKx

Introducing Your Loyalty

Win prizes in the Your Loyalty monthly reward draw!

How does it work? It couldn't be simpler. Every time you work 40 hours within any calendar month through Your World, you'll earn one entry into our monthly reward draw! You'll also receive an additional entry for every 8 hours you work in excess of the initial 40!

loyalty 2 image loyalty 1 image
loyalty 3 image loyalty 4 image
golden

Other benefits of working with Your World

pay

Competitive pay

We aim to get you the best rates based on your skills and experience.

quick

Quick registration

Our world class compliance team will help you get out to work in no time.

support

24/7 support

Our dedicated recruitment experts and round-the-clock out of hours team are always here for you.

Find out more about the benefits of working with Your World

See more benefits

See news related to community nursing

Slide for more