Patient Access Administrator

Job Type: Temporary

Sector: Healthcare

Duration: 3 months with possible extension 

Travel: None

Remote Working: Not an option

Pay Rates: 

£11.00 to £12.00 paye per hour

£12.00 to £13.00 paye inclusive per hour

£13.00 to £14.00 umbrella per hour

Depending on skill and experience

Band: 4 Working Days and Hours: Monday to Friday 9am to 5pm 

Duties include:

• To book interventional radiology procedures, as well as some GA diagnostics for other services within radiology.  
• Successful candidate will be working closely with the nursing team, as well as the consultants, operational team and wards
• Manage the discharge of an identified group of patients to ensure flow is maintained. To ensure adherence to the client’s standard for patients to access their beds, in line with national standards.
• You will be available as the primary point of contact for the multidisciplinary team including the discharge team and will be expected to feed back any issues or complex cases to the Ward Manager, Discharge Coordinators in your area or Matrons.
• Reviewing all patients each day noting which patients are for discharge within 48hrs, and supporting the preparation for discharge, and escalating delays to the Ward Manager, Matron or nurse in charge. This will be updated on RTBS/Medway daily and will improve communication within the ward and trust operations team hence improving patient flow.
• When required, assist with the completion and sending of other referral forms for Multi-disciplinary Team within Trust and Community such as Community Services or Inpatient Rehabilitation referrals.
• Ensure early identification and referral of patients needing repatriation to other hospitals. Initiate escalation process advising cardiac bed manager of patients details
• Assist in organising transfers between wards and external transfers.
• Liaise with Pharmacy when required regarding Discharge Medication.
• Booking Discharge Transport
• Support the full utilization of the Discharge Lounge throughout the day, and encourage the use of this to team.

Questions

Do you have previous experience working as an Administrator with NHS or Healthcare? This is essential

Do you have experience booking patient or important appointments?

Do you have knowledge and experience of working within a busy environment?

Do you meet the criteria above and available to start immediately?