Estates Manager (Hard FM Services)

Job Summary:  

To manage the effective delivery of a comprehensive range of high quality and cost-effective Hard FM services across multiple London sites through a combination of in-house maintenance team and suppliers of outsourced service contracts.

Location: Southall

Job Type: Temporary 

Duration of booking: Expected to last 6 months with possible extension

Proposed start date: ASAP

Pay Rates: Up to £33 per hour Umbrella or £29 per hour PAYE inclusive of holiday pay

Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm 

Sector: Healthcare 

Based: Office / Hospital 

• Extensive experience of working within the field of Estates Services at a Senior Management level. 
• Experience or working with specifications and contract documentation where applicable, or substantial experience of managing a large and complex multi-disciplinary in-house team. 
• Experience of financial, budgetary and resource management.  Experience of implementing organisational change. 
• Understanding or estates maintenance related statutory compliance including but not limited to HTM, HBN, BS etc 
• Project Management. 
• Knowledge of the current legislation that appertains to the field of Estates Services. 
• Knowledge of NHS & Trust policies and procedures including standing orders and financial instructions. 
• Robust knowledge of financial and budgetary management. 
• Comprehensive understanding of Estates services and their delivery. 
• Understanding of the needs of mental health services. 
• Understanding of the NHS Plan and key modernisation issues for facilities services. 
• Knowledge of service redesign and reconfiguration to achieve maximum quality and cost. 
• Significant experience in the implementation of health and safety at a management level

Key Result Areas & Performance: 

• To ensure the provision of responsive, high quality, customer focussed Estates services to meet the needs of patients, staff and visitors.  Lead in the implementation of the Estates Legislative requirements working closely with CEF peers, clinical staff and Trust’s infection control adviser. 
• Lead on the provision of patient focused cost effective value for money, Estates services including reactive, planned, new development minor works and any other maintenance functions and regularly report on performance. Lead on the implementation of changes in CEF service delivery to support the development of clinical services, resulting in service enhancements. 
• Responsible for the management of CQC and Place remedial works.  
• Support the relevant Estates Management Colleagues in ensuring maintenance contracts meet statutory regulations and developed maintenance contract specifications in line with respective guidances. 
• In compliance with all applicable Health Technical Memoranda, to undertake the role of Responsible person, Deputy Responsible person or lead Authorised Person (as designated) on all aspects of Estates Services including but not limited to Asbestos, Legionella, Pressure Systems, Ventilation, Lifts, Electrical, Medical Gas, Gas Safety. Working closely with peers across the CEF Department to ensure consistency of delivery wherever possible, recognising on occasion that local variation will apply. To provide guidance in the appointment of external Authorised Engineers in compliance with HTMs. 
• To produce assurance statements for the department health and safety, asbestos management, legionella management, electrical safety, gas safety and other sectors of statutory requirements. To produce and present compliance reports, action plans, Senior Management Team meeting reports at frequencies agreed with the Head of Capital and Estates.  
• To undertake regularly compliance audits and report findings through relevant forums and Trust Risk Registers. 
• Review and implement and audit (in collaboration with peers across the Estates Department) all Estates Services policies and develop procedures including but not limited to Training, Asbestos, Legionella, Health and Safety ensuring best practice is disseminated on a consistent basis wherever possible.  
• Implement and monitor standards described within contract specifications, SLA’s and other NHS initiatives and implement systems for the recording of such standards sharing information across the Estates Department, CSU’s (as appropriate). 
• Ensure Departmental compliance to all statutory regulations affecting the range of Estates Services for the area, and that all staff are provided with information, training and advice with regard to health and safety, legislation and guidance appertaining to their sphere of work and provide a forum for the team(s) to discuss health and safety issues on a regular basis through the relevant CSU Health and Safety Forum.  Lead on the implementation of the governance framework for the post holder’s service areas of responsibility.  Train, support and audit Estates staff in the delivery of their responsibilities associated with main streaming governance within all services. 
• Support the Emergency Planning Lead on any emergency planning, business continuity work streams which impact on specific service areas of responsibility. 

Workforce 

• Full management responsibility for Senior Estates Officers and other staff as designated. 
• Continually lead the review of in house services. Have the ability to demonstrate the provision of high quality, integrated services which are managed within budgetary limits and assist Estates Management colleagues to demonstrate value for money through benchmarking against similar organisations.
• Manage the performance of all staff within areas of responsibility, working within the Trust’s appraisal system establishing individual and departmental training and development needs through this process.  To establish tight monitoring of poor performance of all staff through the Trust’s established HR policies and procedures, and participate at the appropriate level, in any grievance or disciplinary.  Ensure all officers and supervisors within sphere of responsibility are trained and proficient in the good practice of HR management.  Undertake the role of panel member in grievances, disciplinary as appropriate. 
• Responsible for all aspects of contractor training, supervision and engagement set within the security constraints associated with the operation of mental health services with the Trust estate.  Training relating to security, infection control, H&S etc.